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Dolączyć do ulubionychSecretary-customer service

Ogłoszenie:
Customer service (telephone, email and face-to-face) full-time positions available.



An opportunity to join a small and friendly team working for a small office.



Established for more than a decade and selling goods through websites, great customer service is at the heart of what we do.



What the job involves



Delivering great customer service.



You will be replying to emails and receiving telephone calls from customers in relation to orders, returns, exchanges, faults, price checks and other customer service or administrative matters.



Your key role will be customer service, but at times we will need your energy, enthusiasm and attention to detail in other areas of the business (relevant training will be given); tasks like processing and coordinating outbound post and parcels, preparing courier and postal documents to deadlines, accepting sales orders from "walk-in" customers in a face-to-face role (some cash handling involved), packing and dispatching small parcels to customers at peak times and helping to develop our local sales with mail outs or leaflets.



You must be energetic, IT literate and have the ability to use multiple applications at the same time, have good verbal reasoning and numeracy skills and a positive telephone manner.



The ideal candidate will have excellent customer service skills, attention to detail and proven experience.







Deadline date 15/02/2013
Imię:
ID ogłoszenia: #31428
Ogłoszenie zamiesczone: 2013-02-03
Przeczytano razy: 430
 
 
 
 
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