Employability Advisor

JOB DESCRIPTION

 

Job Title:

Employability Advisor

Reports To:

Centre Manager/Head of Employability & Skills

Direct Reports:

N/A

Location:

Various throughout London, Surrey & Berkshire or West Midlands

Summary of main

purpose of role

To provide high quality support and guidance to enable customers to overcome barriers to work and obtain suitable employment

Key Responsibilities

• Manage a caseload of customers requiring additional support prior to entering employment.

• Provide advice guidance and support to overcome barriers to employment and refer to internal and external support:

• Mentoring and/or employability sessions with Volunteers and/or Employment Coaches

• Development of customer action plan post referral, updating and developing during barrier busting and job search stage and agreeing in-work support.

• Maintain an up to date working knowledge of the local labour market, training opportunities and relevant support agencies.

• Delivering presentation and supervising group activities  

• Provide job search support and vacancy matching as appropriate.

• Arrange work experience placements and work trials, as appropriate, in liaison with the line manager

• Provide information, advice and guidance prior to commencement of employment and agree the terms of in-work support.

• Assist with CV and all other forms of application. Help deliver mock interview and provide constructive feedback

• Create a friendly and welcoming environment for the learner

• Build rapport with all learners so they are able to approach for any questions or queries

 

PERSON SPECIFICATION

Essential Desirable

Qualifications, Knowledge and Experience

• IAG or other relevant qualification *

• Proven track record of achieving/exceeding targets *

• Knowledge of the local labor market and local companies *

• Previous experience of working in a similar role or recruitment *

• Proven experience of working in customer focused environment

Skills

• Excellent presentation skills *

• Excellent interpersonal skills with the ability to motivate and build rapport with a range of clients *

• Excellent verbal and written communication skills *

• Proven time management skills *

• The ability to work individually as well as in a team *

• Ability to work under pressure, multi task and achieve targets *

Personal Attributes

• Committed to equality and diversity *

• Possess an empathetic, non-judgmental and ethical approach *

*This job description above is intended to provide a general guide to the duties and responsibilities of the post and aims to set this in the context of the framework within, which the post holder is expected to operate.

This job description should not be viewed as a legal document nor a set of conditions of service and it can be reviewed at any time in light of the needs of the company.