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Dolączyć do ulubionychIT Mentor (tutor)-full time, permanent

Ogłoszenie:
 

 



IT Mentor-full time, immediate start

 

Location:

Various throughout London, Surrey & Berkshire

 

Salary: £14.459-£20.652

 

 

Summary of main purpose of role:



To deliver excellent customer service, support, guidance to ITQ Learners. Deliver targets and maintain high company’s standards.

 

 

Key Responsibilities:



• Guiding, supporting and motivating learners throughout their learning journey.

• Delivering presentation and supervising group activities.  

• Setting and marking work, giving appropriate feedback and maintaining records of learners’ progress and development.

• Implementing an instructional learning program that will result in learners achieving qualifications.

• Booking appointments and contacting learners to discuss course progression and attendance.

• Maintaining filing system and collecting required documentation.

• Assuring learners’ awareness regarding company policies, procedures and regulations.

• Assisting in the development and maintenance of effective administrative procedures and systems which are appropriate to the needs of the organisation.

• Identifying eligibility requirements and collecting required documentation.

• Maintaining high standards and accuracy during enrolment procedures.

• Coordinating assessment processes.

• Completing ILPs, progress reviews, and support logs.

• Delivering excellent customer service and support for the learners.

 

 

PERSON SPECIFICATION

 

 

Qualifications, Knowledge and Experience:



 

• Proven ability to work under pressure, multi-task and achieve targets.

• Competency ITQ.

• Higher education qualification and work experience in a similar role.           

Skills

• Excellent interpersonal skills with the ability to motivate and build rapport with a range of clients

• Excellent verbal and written communication skills

• Proven time management skills

• The ability to work individually as well as in a team

• Excellent customer service skills.

Personal Attributes

• Possess an empathetic, non-judgmental and ethical approach

• A motivational, flexible and problem solving approach   

 

 

 
Imię: Karolina Kruszka
Telefon: +44 (0) 2084249448
Miejscowość: Greater London, East London and West London
ID ogłoszenia: #32979
Ogłoszenie zamiesczone: 2013-02-27
Przeczytano razy: 494
 
 
 
 
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